Customer retention basically means customers of the product or business tend to return to Cheap Rams Jerseys , continue to buy or in some other way not defect to another product or business, or to non-use entirely. Selling organizations fear customer defections and hence try to minimize them by employing effective strategies to retain the customers. Researchers have proved that acquiring new customers cost more than retaining the existing ones. Moreover, customer retention is directly proportional to profitability. So, companies need to implement certain customer retention strategies so as to grow their business. Here are the best strategies to curb customer defection and develop long-term relationships:
Offer a live chat feature on your business website:
Live chat has the potential to convert visitors into customers. An online chat feature on your website not only assures an all time assistance to your visitors and customers but also helps retain them. Since they tend to trust your services through a proper guidance, every time they visit your site Greg Gaines Game Jersey , they tend to keep coming back on your site. With a live chat feature, customers can get their queries resolved as soon as they arise. Moreover, any chances of site abandonment are exempted with this amazing feature.
Reach out to your customers regularly:
Communicating with your customers regularly, through newsletters, coupons Bobby Evans Game Jersey , event invitations etc is yet another powerful strategy to retain your customers. Consider reaching out to your customers and letting them know about your new products, services, discounts and more.
Show gratitude towards your customers:
There are a number of ways for doing this, such as, including a thank you note when you fulfill the product David Long Game Jersey , sending a separate 鈥淭hank you鈥?email message, including a coupon towards their next purchase etc. These efforts make them feel valued and help retain all your valuable customers.
Ask for feedback:
Consider sending a satisfaction survey to your customers. You can also ask for feedback about a customer鈥檚 experience or product quality. This shows that you鈥檙e engaged in your business and looking for ways to enhance your customer service. You can use this valuable feedback to make improvements to your business and stand out of the crowd.
Highlight a customer experience:
This is an effective way of garnering great engagement. Customers appreciate being paid attention to them or their cause. You consider showcasing exceptional customer experiences in email newsletters, sponsor their cause, tweet about it or mention it in one of your blog posts or wherever you feel like.
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Total Views: 98Word Count: 398See All articles From Author Sixteen interesting Facts You Probably Didn鈥檛 Know About Asia
Posted On : Jul-14-2010 | seen (211) times | Article Word Count : 502 |
A trip to Asia should be at or near the top of anyone鈥檚 list when it comes to travel. Even with a history and culture that dates back several centuries, Asia still remains relatively unknown to most people in the United States, making a trip to China, a tour of Japan or other destinations in Asia a perfect blend of mystery, excitement Taylor Rapp Game Jersey , adventure and more. A trip to Asia should be at or near the top of anyone鈥檚 list when it comes to travel. Even with a history and culture that dates back several centuries, Asia still remains relatively unknown to most people in the United States, making a trip to China, a tour of Japan or other destinations in Asia a perfect blend of mystery, excitement Cory Littleton Game Jersey , adventure and more. Once there, you鈥檒l witness a culture unlike anything you鈥檝e experienced here. And of course, the history of the places you鈥檒l see will astound and amaze you. Check out some interesting tidbits about Asia that you might not have previously known below: